MenuPlease

Terms of Service

Effective 20 August 2026

These terms cover MenuPlease, a restaurant software subscription operated from the Republic of Maldives. Subscribing means you accept them.

1. What MenuPlease is

MenuPlease is software, not hardware and not a food business. One subscription per outlet gives a restaurant:

  • a QR guest menu — every dish with its photo, description, ingredients and calories, which guests browse and order from on their own phone, with no app to install
  • a point of sale for the counter — open orders, modifiers, discounts, split payments, receipts and reprints
  • a waiter app for staff phones, which keeps working offline and syncs when the connection returns
  • a kitchen display for the pass, with ticket ageing and ready alerts
  • cash drawer sessions, float, cash movements and close-out variance
  • inventory, recipes, purchase orders, wastage and inter-outlet transfers
  • customers and loyalty — guest accounts, points and outstanding balances
  • reports — daily close, GST summary, best sellers and CSV export

The Branded plan adds your own logo, colours and font on the guest menu, removes the MenuPlease badge, and enables the AI Smart Waiter, which answers guest questions from your menu. On Standard the waiter still answers, using a rule-based engine rather than AI.

2. Prices and currency

Standard — MVR 300 per outlet per month. Branded — MVR 700 per outlet per month. All prices are in Maldivian Rufiyaa (MVR) and are charged in MVR. There is no setup fee for opening an outlet yourself; optional done-for-you setup is quoted separately.

You may create an outlet, build your menu, add tables and print QR codes without paying. Guest ordering switches on when the subscription is active.

3. Billing

Subscriptions are paid one month at a time, in advance, by card. Payment is processed by Bank of Maldives; MenuPlease never receives or stores your card number. Each payment covers one outlet for one month from the date it is confirmed.

Nothing recurs automatically today — no card is stored, and you are not charged again unless you choose to pay for another month.

4. Your responsibilities

  • the accuracy of your menu, prices, allergen and ingredient information
  • the tax rates you configure, and the receipts you issue to your guests
  • keeping staff PINs private and removing staff who leave
  • the lawfulness of what you sell

MenuPlease displays what you enter. We do not check your prices or your allergen information, and we cannot be responsible for what they say.

5. Your data

Your menu, orders, customers and reports remain yours. If a subscription lapses, guest ordering pauses but nothing is deleted — your dashboard still opens and your data is still there. You can export your figures to CSV at any time.

6. Availability

We aim to keep the service running at all times, but we do not promise uninterrupted availability. The waiter app is built to keep taking orders and payments while offline and to sync afterwards, so a connection problem need not stop service.

7. Limits of responsibility

Our responsibility for any claim is limited to the subscription fees you paid for the outlet concerned in the month in question. We are not responsible for lost profit, or for losses caused by information you entered being wrong.

8. Ending the subscription

You may stop at any time by not paying for the next month. There is no notice period and no cancellation fee. See the Refund & Cancellation Policy for what happens to a month already paid.

9. Governing law

These terms are governed by the laws of the Republic of Maldives.

10. Contact

See Contact for our full corporate and customer service details.